I have built a shopify store which is not live just yet. We are hoping to go live soon but could require a lot of admin if we go live as is.
We need a bit more automation happening behind the scenes to process orders, invoices and help our workers claim expenses easily rather than doing this via spreadsheets as they do today.
- Shopify stroe orders need to send somewhere like a crm for a team of people to claim that ticket and open chat with the customer who placed the order
- we also have tickets being raised via discord they need to go here too
- we need to be able to have custom fileds on certain invoices we send ourmt to customers where it works out a 95% / 5% difference
- we need something like Xero setup and working with the same CRM so our workers can submit claims with automatic invoices based on the specific orders they have processed
- it would be an advantage if you know about marketing automation and can get this set up too

Please come back to me with your proposal and ideas if you think you can help.